I have an 2011 Jetta SEL, trying to get service on a Saturday to have them look at my trunk lid. I get the run around from EVERY dealer in the Atlanta area. They claim they do no have the crew on a Saturday to look at my jetta. I am very disgusted at the quality of service from VW and to know not every customer can come during the week. Not to mention the nearest VW dealer is 2 hours away! This is really a turn off from getting another VW in the future from bad service! I use to drive a Scion and had Awesome service anytime! Anyone else had a bad experience trying to get service on a Saturday?